Customer Communication Specialists

Experts in design, execution and management of customer communication

We established our company in 2009 as Actionmail.

Are you seeing it? The name conjures images of a fast-paced printing press, and convoys of postal trucks heading off to the mail depot with your customer communication packs.

We still action mail, but we do a whole lot more and we want you to know about it.

That’s why we recently changed our name to interAction.

We’ve got the expertise to help you design, execute and manage your customer communication program.

That’s a whole lot of action before we press print, or email or both!

Our expertise includes:

  • data analysis and management
  • campaign management
  • creative services
  • print and mail services
  • e-services
  • business services
  • communication workflow automation.

That’s your whole marketing or transactional program and more covered.

Best of all, when you work with us, you deal directly with our decision makers.

Call us today, on 02 4987 5419, and speak to one of our senior team members:


Nick Brideson

Director, Sales and Marketing

Nick is our resident expert on all the solutions available to you. He says, there’s often a gap between what customers would like to achieve and how they go about doing it. Nick would like to work with you on your project from start to finish. Let him in on your ideas early so he can find the best way to achieve your goals on time and on budget. Nick has worked in the mail industry for eight years and is up to speed on the latest trends and industry best practice, particularly around the needs of financial institutions.


Warwick Sinclair

Managing Director

Warwick is our resident data and e-solution expert. You see an excel spreadsheet with 100,000 records – he sees a way to save you money and maximise your return on investment. You see 50,000 responses coming in, he sees a way to automate your workflow and improve your customer experience. Drawing on 15 years of service in the mail industry, Warwick and his suite of solutions is a whole IT department in one man.



…just a brief note to say how happy we are with the service interAction provide. Since moving [...]


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Want to calculate your carbon footprint?

February 19, 2016

  Did you know you can check your environmental impact associated with the sending of paper communications? Not only that, we can work out how much you will save just by moving to a digital solution.. Check out greencalculator.com.au to see how Interaction and Savemail can help you save money, […]