About Us
Omni Channel Customer Communications Business
Australian-Owned & Operated
Based in NSW, Hunter Valley
Who We Are
Interaction is an Australian-owned and operated Omni Channel Customer Communications business based in the NSW Hunter Valley.
We started as a mailing agency, servicing Regional Credit Unions, Mutuals, and Local Government. Today, Interaction has evolved into a partner for any business that needs to communicate with its customers.
We understand that one solution doesn’t fit everyone. Our goal is to partner with companies to deliver the best outcome regardless of budget and size. Whether it’s Omni Channel Customer Communications, digital solutions like SMS and email, print and mail or creative design and direct mail, Interaction has a solution to help.
We work with a wide range of sectors, from Financial Institutions, Local Government, and Insurance Companies, to Charities, Marketing Agencies, Super Funds, and Utilities. No business is too big or too small for us.
Why Choose Us?
At interAction we know that one solution doesn’t fit everyone. Our goal is to partner with Companies to get the best outcome regardless of budget and size. Whether it’s print and mail, digital solutions like SMS and email or creative design and direct mail, interAction has a solution to help.
Great Customer Service
Professional Team
Timely Support
Reliable Service
Fast Turn Around Time
Quality Printing
Who We Work With
interAction has developed communication solutions for almost every market sector, from Financial Institutions, Local Government and Insurance Companies, to Charities, Marketing Agencies, Super Funds and Utilities.
There isn’t a business too big or small.
Government and Councils
Financial Institutions
Clubs and Pubs
Real Estate Agency
Law Firms & Accounting Firms
Our State-of-the-Art Facility
Located in the heart of the Hunter Valley, interAction operates from a purpose-built facility equipped with advanced technology. Our facility houses commercial digital printers for high-quality digital print services, secure mail inserting equipment for efficient direct mail marketing, and high-speed data transfer systems for robust data management services. Our operations are eco-friendly, powered entirely by solar energy, underscoring our commitment to sustainable business practices.
Meet the Team
Nick Brideson
Director, Sales and Marketing
Nick is our in-house expert on all things omni channel. With over 20 years of experience in the industry, he understands the challenges businesses face when trying to achieve their marketing goals.
Nick is committed to working with you from the inception of your project to its completion, ensuring your goals are met on time and within budget.
His expertise is particularly beneficial for financial institutions and local government entities looking to leverage the latest industry trends and best practices.
Omni Channel Experts
If you’re in the business of acquiring & communicating regularly with your customers, contact us to find out how we can help you plan, create, automate and execute your omni channel communication needs.